GetHuman, the project to reach REAL people, not a machine.

By at 20 December, 2006, 10:44 am

With the holidays fast approaching, wouldn't it be nice to be able to speak to a human voice rather than an automated attendant when trying to get help with your Christmas gadgets?  This is where GetHuman.com may be of help. According to the GetHuman website:

"The gethuman project is a consumer movement to improve the quality of phone support in the US. This free website is run by volunteers and is powered by over one million consumers who demand high quality phone support from the companies that they use.

GetHuman provides phone numbers and "cheats" to try and get you connected to a human as quickly as possible.  GetHuman has also created a set of customer service standards with which it is using to grade service providers and the ability for customers to receive satisfactory phone service.

The Seattle Times published an article on this project which can be found here

 

 

Categories : Hmmm! | Tips and Tricks


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